How to Video: IT Help Desk User experience management UEM

VNM12172012 – Enterprise applications such as SAP®, Oracle® and many others require help desks and functional support for user problem resolution. In this solution set we enhance operations for the basic IT service desk/help desk, functional support and the center of excellence. View the following video for an overview of Knoa IT Help Desk User Experience Management – http://www.youtube.com/watch?v=h59NGgZgFIQ&feature=plcphttp://bit.ly/WifBYu

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